Behavioral Interviewing eLearning Course

6 modules


Course Length
90 mins

yourERC Learning



The Behavioral Interview eLearning Course includes 1.5 hours of content separated into five lessons. The course provides a comprehensive introduction to behavioral interviewing for hiring managers, recruiters, HR professionals, or anyone involved in the recruiting or hiring process within their organization.

The lessons are organized by the phases of a behavioral interview. Learn how to improve your hiring success rate with the right preparation, practice navigating the in-person interview, and participate in the candidate evaluation process with confidence. Complete the course with a graded post-assessment to test your knowledge of the content.

The lessons are accompanied by downloadable resources, including custom templates and sample forms you can apply immediately to your interview process.

The lessons combine ease of use for the learner, with the flexibility to learn anytime on-demand, and on any mobile device.

View the course demo here.

Purchase of this course offers 90-day access from the purchase date.

The cost of this course is $69 per learner. Are you an ERC member? Members get 10% off with code ERCMEMBER10.



By the end of this course, you will be able to:

  • Analyze a job description to determine the required competencies and abilities for the position
  • Prepare a conversation that focuses on a candidate's skills, knowledge, and abilities
  • Distinguish between core questions and probing follow-up questions
  • Recognize inappropriate and ineffective interview questions that could derail your hiring efforts
  • Evaluate your interview questions to ensure they are “S.O.C.” (Specific. Objective. Consistent.)
  • Refine your questions using the S.T.A.R. method (Situation. Task. Action. Results.)
  • Put the Learning Probes (LP) method of questioning into practice
  • Use behavioral questions to gauge a candidate’s learning agility
  • Establish rapport with, and foster a supportive environment for, a candidate
  • Recognize elements in the environment conducive to a successful interview, and what to avoid
  • Analyze exchanges with the candidate as they unfold to ensure you are gathering appropriate information
  • Reflect on your performance as interviewer while the interview is still happening and course correct, if necessary
  • Spontaneously evaluate candidate responses against the desired behavioral themes
  • Utilize an evaluation form to streamline candidate comparison
  • Recognize common biases and errors in candidate evaluation
  • Organize and participate in a group debrief meeting for thorough candidate evaluation


By completing/passing this course, you will attain the certificate yourERC Learning Certificate of Completion

eLearning Navigation Instructions
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Behavioral Interviewing: Planning the Interview Part 1
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Behavioral Interviewing: Planning the Interview Part 2
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Behavioral Interviewing: Conducting the Interview
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Behavioral Interviewing: Evaluating the Interview
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Behavioral Interviewing: Graded Post-Assessment
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Added 3 months ago, by Helen
Added 5 months ago, by Ashley
Added 7 months ago, by Erica
All the application and practice throughout the course and quiz was excellent. I struggled with some of the examples and applying. I have taken other STAR training before this course, some more background information may be helpful for some learners.
Added 9 months ago, by Anonymous
Challenging, yet filled with specific understandable examples and best tips.
Added 10 months ago, by Jeremiah
Added about 1 year ago, by Kaylyn

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